Associate Product Marketing Manager
TLDR
Support product launches by collaborating with cross-functional teams, creating training content, and monitoring post-launch metrics to drive product adoption and success.
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Partner with the broader Product and Product Marketing teams on larger Tier 1-3 feature launches, providing executional support that could include content development (e.g. Help Center content, customer-facing slides, 1-pagers, email copy and), internal training for our Customer Experience and Support teams, and more.
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Plan, scope, and execute Tier 4-5 feature launches, partnering with cross-functional initiative stakeholders like Product Managers, Provider Experience, and Support to determine release scope and timelines before developing the internal and external deliverables needed to support the launch. These deliverables could include a launch plan, communications plan email and/or website copy, customer-facing slides, Help Center content and more.
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Work with the Product Marketing team to contribute to the monthly product release notes for buyers and providers, ensuring we have current information in the monthly email newsletters, on the release notes webpage, and also a corresponding blog post that captures more details and supporting images about each release.
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Monitor post-launch adoption metrics (e.g. feature usage) or user actions when action is needed (e.g. providers who need to update their Field Nation app version).
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3-5+ years of experience in technical writing, content strategy, product documentation, or customer education, ideally within a B2B SaaS company.
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Exceptional written and spoken English, with experience writing and editing plus the ability to distill complex information into clear, concise, and compelling content.
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Project management skills, including the ability to prioritize tasks, manage multiple initiatives simultaneously, and meet deadlines.
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Strong collaboration and interpersonal skills, with the ability to build cross-functional relationships and work across multiple teams.
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Self-starter energy that doesn’t wait to be told what to do. Ability to operate autonomously and problem-solve independently.
Benefits
Hybrid working schedule
Hybrid, Monday to Friday (3 Work from Home + 2 mandatory Work from Office days)
Free Meals & Snacks
Complimentary Lunch / Dinner – Because good work needs good food.
Health Insurance
Comprehensive health coverage for employees and their immediate family (spouse and children).
Learning Budget
Career Development Budget – Dedicated funds for professional learning and growth.
Unlimited beverages
Unlimited Tea & Coffee – Keep the energy flowing.
Paid Time Off
Paid Time Off – Take the time you need! Covers annual, casual, and sick leave.
Field Nation is a tech company that provides a web-based marketplace connecting businesses with service professionals in the gig economy. Our platform empowers technicians to leverage their skills and enables companies to expand their service offerings efficiently.
- Founded
- Founded 2008
- Employees
- 51-200 employees
- Industry
- Internet Software & Services
- Total raised
- $30M raised