interface.ai
interface.ai

Associate Technical Sales

North America

TLDR

Drive technical sales for an AI-powered Personal Banking Assistant, translating customer needs into RFP-ready responses while collaborating across Sales, Marketing, Product, and Dev.

About Us

Do you want to be part of a team that is selling a product that has been in great demand despite the Pandemic and continues to track well?

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting-edge field like Natural Language Understanding. 

As a Technical Sales professional, you will be responsible for: 

  1. Gathering and assess customer needs, both business and technical.
  2. Undertaking client demos and documentation for the Product
  3. Providing responses to customer questions during the sales cycle
  4. Providing regular and adequate feedback to the product team based on inputs during customer demos
  5. Working on building organizational and technical writing skills to execute business-critical RFPs and RFIs maintain a complete and accurate database of responses
  6. Engaging with clients to understand preferences and RFP requirements from our customers and apply that knowledge to the response and prospective customer communications
  7. Monitoring bid schedules and uphold deadlines
  8. Working closely with business stakeholders (Sales / Marketing / Design / Product / Dev) to ensure the accuracy of information. 
  9. Partnering with the sales team on various business development opportunities
  10. Tracking RFP releases and remains abreast of industry trends and competitive communication; share knowledge and apply to strategy
  11. Contributing to creative, campaign-driven sales collateral, client and product communications, and other projects supporting our Sales & Marketing strategies
  12. Work with Sales & Marketing leadership to create executive-level presentations. Involvement in other sales-related functions including client events and tradeshows as well as other key initiatives
  13. Managing and supporting campaigns in Salesforce / Hubspot / other CRMs to track activity and manage lead generation and nurturing activities
  14. Effectively document client expectations, solutions sold and perform proper handovers to delivery after successful sales.

You can be a great fit if you  :

  1. Are extremely self-motivated
  2. Have the ability to learn quickly
  3. Have a growth Mindset (read this if you don't know what it means - link)
  4. Have Emotional Maturity (read this if you don't know what it means - link)
  5. Are Passionate about the possibilities at the intersection of AI + Banking
  6. Have worked in a startup of 5 to 30 employees
  7. Have outstanding problem-solving abilities
  8. Comes from an engineering background, computer science preferably (mandatory)
  9. Can understand the technical aspects of the product and handle technical questions during demos with ease
  10. Have the ability to do value-driven conversations with CXO level executives
  11. Have the ability to explain technical concepts to non-technical audiences
  12. Have 0-2 Years experience creating technical content for focused selling in the Fintech and BFSI domain
  13. Are individual contributor with a team player mindset
  14. Excellent written and verbal communication skills, including technical writing and formal presentation skills
  15. Adept at the art of small talk and converse with anyone with ease
  16. Demonstrated skills in managing multiple projects, coordinating across multiple disciplines and teams
  17. Acclimatize and adapt quickly; willing to be part of our ambitious growth plans
  18. A passion for working within the high-growth Fintech AI space and be part of a fast-paced team

interface.ai builds an AI Assistant that serves as a Personal Bank Teller, offering round-the-clock support to customers of financial institutions during their entire banking journey. With users across five countries and proven ROI exceeding $50M in the first year, we aim to empower individuals with tools for financial wellness and education.

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