BackOffice Payments Officer

Our Back Office Payments team makes sure every client deposit and withdrawal is processed accurately, securely and on time. As a BackOffice Payments Officer, you will handle daily payment operations and act as a key link between our payment providers, banks and internal teams. You’ll also play a part in supporting new entity launches and crypto-related activity as the business grows.

What you’ll do:

• Process daily payment transactions (funds in and out), making sure they are accurate and on time
• Investigate and resolve payment exceptions, failed transactions and client payment queries
• Communicate with payment service providers and banks to resolve issues and keep operations running smoothly
• Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks
• Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity
• Support new entity launches and new payment activities, including crypto
• Take on additional responsibilities as business needs evolve

What you’ll bring:

• Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage
• A solid understanding of international payments
• Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment
• Business-level English (B2 or above)
• Willingness to work a flexible shift schedule
• A collaborative, team-first attitude

Nice to have:

• Knowledge of AML and financial crime red flags
• Exposure to crypto payments or digital assets
• Experience with back-office or payment platforms

What you will get in return:

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.