Bartender

MAIN SCOPE AND PURPOSE: 

Responsible for taking orders correctly and delivered in a timely manner. You will also be the heart of our restaurant's front-of-house operation and play a vital role in ensuring our guests have a warm, friendly, and enjoyable dining experience. Preparation of a variety of drinks and cocktails consistently at a high quality. Assure great customer engagement by being enthusiastic and assisting them in decision-making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activities to meet the highest sanitary standards and workplace hygiene.

Main duties and responsibilities:

• Smile
• introduce yourself
• Welcome our guests with warm, empathetic hospitality
• Greeting guests and presenting them with a menu in a friendly and timely manner
• Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers, and thinking ahead regarding their level of intoxication and alcohol consumption.
• Informing guests about special items and menu changes/availability
• Assisting guests with recommendations, taking into consideration their preferences and our most profitable items
• Take orders accurately and efficiently,the  and present the bill and process payments in a timely and courteous manner
• Ensure food and beverages are delivered promptly and meet guest expectations
• Assist with setting up and breaking down dining areas before and after service
• Collaborate with other servers and kitchen staff to ensure smooth operation and timely service
• Correct and consistent quality in preparation of drinks
• Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems
• Maintain a consistent and excellent standard of cleanliness in all aspects of the bar
• Upsell menu items and beverages when appropriate, following restaurant guidelines.
• Performing regular control and maintenance of items for smooth operation
• Maintain and replenish stock levels by placing timely orders
• Maintain personal hygiene and grooming standards
• Ability to deal with and correctly respond to customer complaints
• Attend all scheduled training and development sessions
• Follow and apply procedures, lessons, and information learned during training