CRM Platform Engineer

• Join the Growth team at a worldwide leading educational video company
• Build the solutions that power ClickView’s revenue tech stack 
• If you want the space to build something world class, this is the place for you
• Full-time permanent role, located in Pyrmont, working from home and in the office

What is ClickView?

ClickView is a video platform for K-12 schools. Think YouTube meets Netflix, designed for teachers and students. We're a fast-moving, innovative team, with HQ in Australia, offices across London, New York, Northern Ireland, South Carolina and taking on the world. Just in the last year we launched in two new countries and acquired two video platforms. TIME named us one of the world's top 30 EdTech companies, alongside edtech's like Duolingo.

The Opportunity

Salesforce is the engine that powers ClickView's commercial teams across three regions: APAC, US and UK. We’re investing in the team and the platform, and this is a highly technical role.

You’ll design, build and deliver solutions that keep our revenue operations running smoothly, working closely with our Team Lead and Head of Growth Ops, and Salesforce Administrator. But you’ll also be expected to drive your own roadmap, manage competing priorities, and keep things moving without being told. If you want the space to build something world class, this is the place for you. 

What you'll do

• Lead solution design end to end: discovery, proposal, sign-off, build, delivery
• Own Outreach.io and its sync with Salesforce
• Manage the technical backlog and your own priorities
• Push back when something isn’t the right solution, and propose a better one
• Own data integrity: you take pride in clean data within everything you do

You are a fit if…

• You want a role that actually challenges you technically
• You take real ownership, you’re proactive and you’re trusted to keep things moving
• You want the responsibility for solving complex problems 

If you want the space to build something world class, this is the place for you. 

What we're looking for

Qualifications

• Degree in Software Engineering, Computer Science, or similar engineering discipline (strongly preferred)
• Salesforce Administrator certification (essential), and ideally Platform App Builder or Platform Developer certification

Experience

• 4-6+ years as a Salesforce Admin in a B2B SaaS environment
• Experience supporting global organisations and designing solutions end to end
• Proven ability to manage a technical roadmap and prioritise your workload independently 
• Exposure to custom objects, flows, validation rules, and data management
• Experience with big tech stacks and multiple integrations (ideally Braze, Outreach.io, or similar)
• Comfortable working with APIs; can read and interpret data pipelines
• SQL proficiency
• Strong data integrity mindset: designs processes that keep our data clean from the start 

Benefits

• Extra paid Wellbeing and Volunteering leave to care for yourself and others 🚴
• Flexible working hours and arrangements to accommodate different working preferences and personal situations 🏠
• 100 days working from a different location for up to 100 calendar days per year 🌎
• Access to a wide range of discounts to support wellbeing and financial health 💰
• L&D budgets and professional opportunities available, so you can continue growing to be the best you 🥇
• Wellbeing policy and EAP access, we put your mental health and wellbeing first💆 
• Generous parental leave policy where we offer an additional 16 week’s full pay 🚼
• Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views 🥂