Indegene Inc
Digital Strategy Manager
Role and Responsibility
- Key Skills – Web Analytics, Google Analytics, Google Tag Manager, Digital Data
- Ability to define data strategy and roadmap
- Build teams from scratch based on defined business objective
- Ability to manage, triage requirements from multiple stakeholders and work with onshore, offshore Analytics engineers for successful enablement with active communication by setting right expectations
- Serve as an expert on GA360 and establish practice to migrate existing GA accounts to GA360
- Managing a consistent method of tagging our various digital platforms to support end-to-end channel analytics that includes both web and mobile applications
- Documenting, sharing and applying implementation guides, standards, and best practices including creation of SDR, MRD and other documentation
- Creating, gathering, and managing analytics data needs of the lines of business and translating them into technical specifications
- Actively building relationships with lines of business and acting as a consultant for data needs. Periodically analyzing data and current state, reporting out systems statuses, findings, and recommendations.
- Analyzing business procedures and recommending specific types of data (evars/ props/ events) that can be used to capture good data and improve upon them
- Oversee the delivery of client deliverables to ensure that the team efforts are streamlined to enable analytics, by prioritizing efforts of engineers and QA specialists to meet objectives
- Provide digital analytics guidance for all assigned accounts. This guidance consists of identifying, planning, and executing analysis opportunities.
- Serve as the point of escalation for the client requests
- Develop and foster client relationships, especially within client’s analytic departments
- Manage relationships with clients and partners and identify opportunities for new data sources
- Expert understanding of digital and pharma data
- Ensure proper analytics implementation of online marketing campaigns
- Experience managing and coordinating multiple projects across internal teams
- Must be a team player but also have the ability to work independently
- Ability to work under pressure and manage multiple priorities
- Advising on, building and maintaining complete documentation for all projects.
- •Managing data independently to realize trends and process improvements, keeping up to date with the latest technology trends and recommending areas for improvement
- Managing and working on web analytics audits and measurement frameworks to ensure all KPI's are tracking appropriately
Desired Profile
- Functional knowledge of digital analytics solutions such as Google Analytics 360, Google Tag Manager and Tealium iQ
- Request queue management with multi-tasking ability to manage large operation
- Strong knowledge of the Digital Marketing space, including Display, Programmatic, Paid Search, Paid Social, SEO, Email & general Digital Marketing strategy
- Website tagging and tracking
- Data operations and management
- Functional understanding of Customer Data Platform (Tealium Audience Stream, Adobe Experience Platform, Sales Force Interaction Studio) is good to have
- Media tagging and tracking (not the technical part but how it works in general)
- Understand process of QA for Website and Media tags
- Microsoft skills (Excel, PowerPoint)
- Project management using tools such as Jira, Workfront, etc.
- Good to Have Skills (Tealium iQ, Google Tag Manager and Google Analytics,Tableau, Claravine, ObservePoint, SQL Query skills, Quantum Metrics, Optimizely)