Field Training and Support Engineer
TLDR
Serve as the technical cornerstone in U.S. Customer Success, empowering customers with advanced counter-UAS technology training while providing high-level technical support.
Join D-Fend Solutions — where technology meets purpose.
As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.
If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.
Become a D-Fender. Shape the future of airspace security.
Scope:
We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success organization. You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety. In this role, you will be the primary product expert for D-Fend’s cutting-edge counter-UAS (C-UAS) hardware and software. You will be responsible for empowering our customers and service partners through world-class training, while providing high-level technical support.
This is not a junior position; we require a leader who can navigate complex Radio Frequency (RF) environments, manage third-party service partners, and ensure our clients are mission-ready
Key Responsibilities:
Qualifications & Requirements:
Operational Requirements:
Ability to work in the McLean, VA office (this is an in-office position)
Ability to travel domestically and occasionally internationally to customer sites (Estimated 50 to 75% depending on training schedule).
D-Fend Solutions builds advanced counter-drone technology that detects and safely neutralizes unauthorized drones, protecting critical infrastructure, defense sectors, and government operations. Targeting a growing market facing increasing drone threats, our innovative solutions lead the industry in safeguarding airspace integrity.
- Founded
- Founded 2017
- Employees
- 51-200 employees
- Industry
- Aerospace & Defense
- Total raised
- $28M raised