Housekeeping Supervisor

Work location: Kuala Lumpur, Malaysia.

WORK FOR A COMPANY AS UNIQUE AS YOU ARE

We are an innovative bunch of technology enthusiasts who stay motivated to changing the way people stay away from home – one experience at a time. OYO “An asset Light business model”, founded in 2013 in India, has brought a paradigm shift in the hospitality industry. Spread across 500 cities with 18000+ hotels, more than 450,000 rooms in our inventory. OYO partners with hotels and properties creating quality living spaces for travellers worldwide. At present we are valued over $5 Billion and have started our international operations in almost 20 countries with more than 20 Million registered travellers – building brand loyalty.  

PILLARS OF OYO

Standardized Experience: Consistent experience across all hotel in the OYO network

Affordability: Rooms offered at prices that no other player in the affordable segment offers

Technology Driven: has built and gained the reputation of “A tech company”, “An aggregator”. Pioneering technology allows consumers to book OYO hotels in just 3 taps, or within 5 seconds

OYO has raised a total of $1.5 Billion (#Global Unicorn) in venture financing and is backed by several globally renowned investors like Soft Bank Group, Sequoia Capital, Lightspeed Venture Partners, Greenoaks Capital, China Lodging Group and Grab.

WHAT WOULD YOU DO?

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber as required
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

WHO SHOULD JOIN US?

• Minimum 3 years of high-quality experience in Hospitality Industry
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends
• Mature, professional and has ability to build and maintain strong business relationships with clients
• High degree of ownership, roll-up-your-sleeve attitude & willingness to get task completed
• Comfortable working in cross-functional setups and collaborate with multiple teams locally as well as globally
• Experience in early-stage start-up environments preferred

FOLLOW US:

facebook.com/oyo.malaysia

twitter.com/oyomalaysia

instagram.com/oyo.malaysia

linkedin.com/company/oyomalaysia

DOWNLOAD #OYO App today:

Android: bit.ly/OYOAndroidAppL

iOS: bit.ly/OYOiosAppLink

Please apply with CV. Only shortlisted candidates will be contacted.