Hub Head (Kuantan, Sabah & Sarawak)

We are looking to hire Senior Leaders (Hub Heads) who are passionate, enjoys working in a fast-paced who will be responsible for managing the operations and P&L for their respective regions in Malaysia. 

LOCATION: PENANG / KUANTAN / SABAH / SARAWAK - 4 Vacancies 

(LEADERSHIP ROLE REPORTING INTO THE COUNTRY HEAD) 

Key Responsibilities:

●       Lead the region’s Annual Operating Plan (2019) and take complete ownership of revenue & profitability

●       Complete responsibility for the KPIs of the four key functions which support OYO’s business model on-ground:

○         Business Development (for supply acquisition)

○         Transformation (for hotel infrastructure upgrade)

○         Operations (for managing guest experience)

○         Sales (for driving offline demand through travel agents & corporates)

●       Analyze and monitor key metrics to identify opportunities improve hotel partner and guest experiences and uplift occupancy rates

●       Develop key capabilities in the region by hiring the right leadership talent under each function

●       Establish a performance-driven culture in the team where every team member has a clear sense of business direction & monthly targets

●       Collaborate effectively with the function-wise excellence teams at HQ to prioritize new initiatives & resolve key issues faced by ground teams

●       Proactively work with both national and regional/hub teams to share best practices and efficiently use common resources

●       Demonstrate talent leadership by hiring, training & grooming key members in the organization and helping them achieve their full potential

SKILLS REQUIRED

●       At least 10 years of high quality professional experience, preferably in P&L management at large scale

●       Hands-on experience in either operations, sales or business development would be essential for the role

●       Ability to recruit, build large teams & nurture talent for long run

●       High degree of ownership, roll-up-your-sleeve attitude & willingness to get task completed

●       Strategic thinking, negotiation skills, problem solving and decision making

●       Comfortable working in early-stage setups requiring the candidate to collaborate cross-functionally with multiple teams locally as well as globally

●       Local market knowledge of Malaysia is a must; local market knowledge of their respective hub is preferred