Cermati.com
IT Support Senior Staff
TLDR
Maintain office networks, troubleshoot hardware and software, monitor connectivity, and manage PC and laptop handovers through onboarding and offboarding.
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Bachelor Degree majoring in Computer and Network Engineering (or related fields).
- Experience as IT Support min. 1 year.
- Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
- Good knowledge in network, hardware, software and printer troubleshooting.
- Have a good problem solving skills.
- Have a good communication skills.
- Fresh graduate are welcome to apply.
Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.
Customer Service