Playtech
IT Technical Support Specialist
TLDR
Install and troubleshoot Windows, Linux, and studio equipment while monitoring system health around the clock.
- To be main contact point of contact for any technical issues;
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS and Linux;
- Installation of professional studio equipment: cameras, lighting and audio;
- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.;
- Full Windows OS setup, including drivers, BIOS and other related software;
- 24/7 monitoring of healthy functioning of all systems.
- Previous proven experience in the delivery of IT support services;
- Outstanding customer service skills with a positive outlook;
- Good English knowledge (at least B2 level); Our company operates in an international environment, so knowledge of the English language is essential for effective cooperation with colleagues and successful performance of work tasks;
- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365;
- Networking knowledge is an advantage;
- Strong experience of problem solving, troubleshooting and fault-finding software applications issues;
- Excellent documentation and knowledge sharing skills;
- Able to translate technology into simple terms;
- Flexibility to work in shifts is required, including night shifts and overtime, when needed.
- Work in international and fast-growing company;
- Extra paid vacation day for volunteering work;
- Career growth possibilities;
- Opportunity to participate in learning and development activities paid by company to rise qualification;
- Gifts on holidays;
- Health insurance;
- Friendly colleagues and cool corporate events.
Benefits
Health Insurance
Learning Budget
Opportunity to participate in learning and development activities paid by company to rise qualification
Friendly colleagues and corporate events
Friendly colleagues and cool corporate events
Paid Time Off
Extra paid vacation day for volunteering work
Playtech is a technology company that builds innovative solutions for the gaming industry, focusing on regulated markets. By combining proprietary technology with business intelligence-driven software and services, Playtech delivers a safe, engaging, and entertaining experience for its B2B clients, establishing itself as a leader in gaming technology.
- Industry
- Internet Software & Services
Technical Support Specialist