Order Management Intern
TLDR
Manage end-to-end order processes, analyze delays and arrival dates, resolve operational issues, and create customer-facing reports using data and metrics.
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
This is an exciting job opportunity for as an Order Management Intern in Lima, Peru, with Signify, the world leader in lighting.
- Manage order book, ensuring execution on all order management processes and functions, including both launch and replenishment.
- Develop deep knowledge and understanding of order management end-to-end processes, from broad view impact down to detail execution so that there is a clear grasp of impacts for all order management actions.
- Collaborate in orders and project execution analyzing back order and arrival dates, providing full information and reviewing root causes of delays and order issues.
- Provide proactive issue resolution for all operations supported issues, and metrics. Develop and create regular communication and reporting to consolidate the interface between Signify and the customer.
- Contribute input to scorecard evaluations as applicable. Source and leverage data that will drive creative solutions to maximize business value. Meet service level agreements (SLAs) and used metrics.
More about you
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- Dynamic team player, collaboration and building beneficial partnerships and networks with internal teams and external partners
- Experience with Microsoft Office (Word, PowerPoint, Excel), SAP and SQL preferred
- Customer service oriented
- Advanced proficiency in English
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
Benefits
Learning Budget
We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
Inclusive workplace culture
We are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Signify is a leader in connected lighting and IoT solutions, innovating with data analytics and AI to create smarter environments for homes, offices, and cities. We focus on sustainability and aim to make a significant impact on the future of lighting, driving transformation within the industry.