Freelancer.com
Freelancer.com

Payments Analyst- Senior Lead

TLDR

Oversee payment processing, improve high-volume operations, manage risk, and coordinate with Compliance, Finance, Support, and Product teams.

Responsibilities:

  • Provide strategic leadership to the Payments Team and oversee all payment processing functions.
  • Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards.
  • Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges.
  • Develop and implement process improvements that enhance efficiency and reduce operational risk.
  • Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment.
  • Communicate performance updates, risks, and opportunities to senior leadership.
  • Ensure documentation, procedures, and reporting remain accurate and audit-ready.

Requirements

  • Preferably with a background in the digital finance (FinTech) space.
  • Strong leadership and communication skills suited for managing high-volume, fast-paced operations.
  • Solid understanding of payment operations, financial processes, banking, fintech, or compliance.
  • Proven ability to analyze issues and implement effective operational improvements.
  • Collaborative and adaptable approach with strong relationship-building skills.
  • Commitment to continuous learning and professional development.

Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, connecting millions of employers with freelancers worldwide. Our platform facilitates a diverse range of projects from design and writing to software development and financial services, catering to various industries and skill sets.

Founded
Founded 2009
Employees
51-200 employees
Industry
internet
Funding stage
Public
Stock ticker
Publicly traded (FLN.AX)
Total raised
$31M raised
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