Principal Product Manager, Conversation Intelligence

About Outreach   Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.  The Role   Outreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows.   Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics.   Your Daily Adventures Will Include:

• Work with internal & external customers and stakeholders to unlock opportunities for Kaia experience  

• Collaborate closely with Data Science to drive and scale Agentic AI initiatives 

• Work with research, design, and engineering partners to build differentiated experiences 

• Partner with marketing and GTM teams to rollout the features in a timely and impactful manner 

• Leverage data to deeply understand user needs, drive prioritization, and measure product success 

Our Vision of You:

• Strong technical aptitude; deeply familiar with modern application development and guided by a data-centric mindset.  Past experience with ML/GenAI is a strong plus 

• High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management. 

• Strong people skills; can hype up a team to rally behind a common product mission 

• Experience managing broad set of dependencies across multiple squads and communicating with stakeholders effectively while staying focused on priorities under pressure with resource constraints 

• Has launched products and understands that GA is not the final destination, but where the journey with users at large starts).  Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings. 

• Embodies our core values: Become a Trusted Advisor, Win As One Team, and Take Ownership 

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.