Refund Assistant

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

- Checking tax-free forms for completeness in accordance with tax law and Global Blue guidelines.- Refunding the payment amount in accordance with Global Blue guidelines, including checking travellers' eligibility for tax refunds.- Using necessary internal user software for communication and refunding the payment amount, such as Refund Manual, Refund Software REX, Security Manual, Instruction Manual (technical user manual REX) and MS Office.- Processing of cash and cashless transactions for customers in accordance with Global Blue guidelines- Fraud prevention and security measures in cooperation with the responsible Refund Manager / Airport Manager. Compliance with anti-fraud guidelines.- Preparation of the corresponding daily closings and daily statements- Cash register entries and management / proactive monitoring of cash balances at your own counters- Supporting the supervisor/airport manager in the ‘recovery or prevention of payment errors’ known as the ‘Recovery Project’- Professional interaction with customers

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.