Sales Operations Specialist

Virginia, U.S.

Full-Time

On-site

TLDR

Develop and implement key sales processes and analytics to optimize efficiency and performance in a fast-paced environment focused on cyber-takeover counter-drone technology.

Join D-Fend Solutions — where technology meets purpose.

As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.

If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.

Become a D-Fender. Shape the future of airspace security.

Key Responsibilities:

Manage the sales pipeline and generate accurate sales forecasts.

Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.

Select, deploy, and administer sales automation tools.

Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal.

Oversee, manage, and execute governmental administrative and compliance processes.

Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance.

Collaborate with the sales team to design and execute effective sales campaigns.

Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting.

Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities.

Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools.

Maintain a commitment to continuous professional development and actively support the growth of other team members.

Qualifications:

5+ years of experience in sales operations, preferably in a global high-tech industry

Bachelor's degree in business administration, industrial engineering, marketing, or a related field

Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)

Experience with data analysis tools (e.g., Excel, Tableau, SQL)

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Strong ability to work independently, and as part of a team.

Detail-oriented and data-driven approach

D-Fend Solutions

D-Fend Solutions builds advanced counter-drone technology that detects and safely neutralizes unauthorized drones, protecting critical infrastructure, defense sectors, and government operations. Targeting a growing market facing increasing drone threats, our innovative solutions lead the industry in safeguarding airspace integrity.

Founded: Founded 2017
Employees: 51-200 employees
Industry: Aerospace & Defense
Total raised: $28M raised

Aerospace & Defense Enterprise Software SaaS

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Sales Operations Specialist