Senior Product Manager

M.Gemi, headquartered in Boston, MA along with offices in New York and Florence, Italy is redefining the luxury products industry by leveraging the uniqueness of Italian manufacturing combined with a technology and data driven predictive supply chain engine.  By challenging the long standing design and manufacturing process, we are delivering new products to market in record time and selling direct to the consumer through a state of the art digital platform as well as physical showrooms.  As the only brand in the world that delivers new collections of luxury shoes every week, we have a loyal (some say obsessed) and rapidly growing customer base.

Recently named one of Boston’s “50 on Fire” and backed by top tier venture capital firms, M. Gemi is a fast growing direct to consumer start-up with a passion for using technology to reinvent and accelerate eCommerce.

We leverage best-of-breed internal and external technologies, coupled with data science and analytics - of which the result is a disruptive business model that creates an exceptional omni-channel customer experience and a revolutionary data driven supply chain operation.

Our team of data scientists, engineers, product managers, analysts, supply chain experts, multi-generational Italian shoemakers, and passionate creatives are reinventing online consumer shopping experiences, supply chain, experiential retail and accessible luxury.

The Role

The Senior Product Manager is a hands-on, detail oriented individual with an entrepreneurial approach to solving problems and executing on initiatives. You will help to define and drive the product roadmap, manage priorities within cross-functional teams and make smart, data driven decisions to have the biggest business impact.  You are extremely passionate about leveraging data and analytics to drive business impacting projects. You will be required to obtain a deep understanding of our users and their experiences to impact the strategy and direction of M.Gemi.

You act like a customer and are passionate about creating an elegant customer journey across the entire omni-channel experience.  You will dive deep into functional and non-functional requirements, customer needs, user stories and edge cases. While this person will not be expected to drive technological decisions (the how), they must have an understanding of how architectural approach and technologies will enable opportunities for platform growth and future product capabilities.   

You will lead with a customer first approach, evolving an end to end customer journey that focuses on usability and user engagement, creating a consumer journey that drives business objectives.

What you will do:

• Create, manage, prioritize and communicate product roadmap utilizing client feedback, stakeholder input and data.
• Lead measurement of end-to-end user experience and test plans to optimize performance, shape strategy and deliver business results.
• Ensure on-time, frequent delivery of client enhancements and new features across experiences and channels such as web, mobile, apps, and customer service.
• Work cross-functionally to manage trade-offs, drive organizational alignment, and maximize business value.
• Work cross functionally to write product requirements, use cases and specifications.
• Work with strategy and business stakeholders to evaluate the implementation of new product extensions to grow the M. Gemi brand.
• Track developments in ecommerce, mobile, and broader consumer technology and assess applicability to our product offering.
• Work closely with cross-functional teams of analysts, data scientists, product owners, marketers, designers, and others across the company who are passionate about M.Gemi’s success!

Rquirements:

• 5+ years of relevant product management experience
• Strong problem-solving skills, master of execution, and the ability to multitask.
• Proven experience building great customer-focused services or products.
• Experience guiding cross-functional teams in a highly iterative, rapidly evolving agile environment
• Excellent analytical skills with demonstrated experience turning data into actionable insights.
• Results driven, attention to detail and follow-through, and ability to work effectively and collaboratively at all levels within the organization.
• Experience with A/B testing, UX/UI principles and customer research techniques.
• Solid understanding of the full product development lifecycle, with success managing products and features through all phases, from vision to launch.
• Must be delivery focused, with a strong willingness to perform all tasks required to complete the job and meet deadlines.
• Excellent project management skills with proven ability to get things done.
• Experience in ecommerce or consumer facing technology offering.
• Early stage experience a plus.