Senior Solutions Engineering, Post-Sales

Serve as a senior post-sales technical expert, driving successful adoption, integration, and optimization of solutions across enterprise customers and strategic partners.

• Act as the primary technical advisor for customers and partners, ensuring deep understanding and effective use of the platform and ecosystem.
• Lead complex solution design, implementation support, and integration efforts across APIs, data systems, and third-party tools.
• Collaborate with sales and revenue teams to identify expansion opportunities and translate technical capabilities into business value.
• Support troubleshooting, escalation resolution, and technical problem-solving for high-impact customer issues.
• Develop and maintain technical documentation, best practices, and enablement materials for internal teams and partners.
• Partner with product and engineering teams to provide structured customer feedback and influence product roadmap decisions.
• Mentor and support other solutions engineers, sharing expertise and promoting technical excellence across the team.

Requirements:

Experienced solutions engineering professional with 5–8+ years in technical, customer-facing roles such as solutions engineering, technical account management, or systems integration.

• Strong background in IoT, telematics, APIs, or connected platform technologies with hands-on technical expertise.
• Experience working with programming or scripting languages such as Python, SQL, Java, or C# and building API-based integrations.
• Proven ability to manage complex enterprise customer relationships and drive post-sales success outcomes.
• Strong problem-solving skills with the ability to diagnose technical issues and design scalable solutions.
• Experience collaborating cross-functionally with sales, product, engineering, and customer support teams.
• Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.
• Familiarity with data analysis, visualization tools, and enterprise systems such as CRM or ticketing platforms is highly valued.

Benefits:

• Competitive compensation aligned with experience and market benchmarks
• Remote-first flexibility across the United States with collaborative virtual work culture
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings programs with employer contributions
• Paid time off, parental leave, and flexible work arrangements
• Learning and development programs to support continuous technical and professional growth
• Wellness initiatives and employee support resources
• Exposure to large-scale IoT, data, and connected mobility technologies

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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