Side
Side

Site Reliability Engineer II

TLDR

Automate backend server and micro-services infrastructure, manage incident response, and maintain scalable CI/CD pipelines with AWS and GCP.

We are looking for a Site Reliability Engineer II to work with the wider engineering team to implement, maintain, and support backend server and micro-services infrastructure for studio titles across various technology stacks. In this role, you will develop and maintain automation tools for development, testing, operations, and IT infrastructure.

This role will help provide 24/7 on-call support for production outages via PagerDuty, whilst collaborating closely with cross-disciplinary stakeholders to communicate impacts and status. You will play a key role in defining and establishing development, testing, release, and support processes for SRE operations.

Other key responsibilities include:

● Monitor lifecycle processes to ensure adherence, and iterate on processes to minimize workflow times.

● Design, develop, and advocate for automated processes wherever possible.

● Identify and deploy cybersecurity measures through continuous vulnerability assessment and risk management.

● Manage incident responses and perform thorough root cause analysis.

● Monitor and measure customer experience metrics and key performance indicators (KPIs).

● Design, implement, and maintain scalable CI/CD pipelines to streamline deployment processes and improve release velocity

Requirements

Technical Stack requirements:

● Cloud Platforms: AWS, GCP

● Containerization & Orchestration: Docker, Kubernetes, Rancher, EKS, ECS, GKE, Elastic Beanstalk, Google App Engine

● Infrastructure as Code (IaC): Terraform, AWS CloudFormation, GCP Cloud Deployment Manager, Ansible

● Monitoring & Observability: Prometheus, Datadog, Alert Manager, Thanos, AWS CloudWatch

● CI/CD: GitLab CI/CD, Jenkins

● Scripting/Programming: Groovy, Python, Golang

● Version Control: Perforce, GitLab, Subversion

● Operating Systems: Ubuntu, CentOS, MacOS, Amazon Linux, RedHat

Required Qualifications:

● Demonstrate excellent troubleshooting skills in systems infrastructure engineering.

Desired Experience:

● Experience supporting build workloads running on On-Prem VMWare based virtual machines.

● Experience supporting Mobile App or Mobile Gaming build workloads involving platforms such as Unity, Unreal Engine, Xcode, Android Studio, and Fastlane.

Side is a prominent global video game development and services provider delivering technical and creative solutions to leading developers and studios worldwide. With a diverse range of services including game development, art production, audio production, and localization, we operate in over 40 studios across 15 countries, making us a key player in enhancing gaming experiences for players everywhere.

Founded
Founded 2009
Employees
500+ employees
Industry
computer games
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