Stockroom Assistant

Working collaboratively with the Personal Shopping team to respond to customer requests by locating, picking and running product across the boutique accurately and efficiently, always ensuring the customer journey is seamless.

Fulfil  online orders within SLAs and guidelines. 

Receive deliveries for shopfloor product and customer requests. Checking deliveries, processing the physical stock, updating our systems, and putting away all stock in the correct place, communicating to the relevant departments as required. Managing returns of all old stock back to the warehouse according to agreed guidelines and set timeframes. 

Replenishment of all sold stock, whether via the boutique or online in a timely manner to ensure the shopfloor remains customer-ready at all times.   

Perform cycle counts and regular stock checks and audits. 

Oversee all quality control for orders and returns. 

Liaise with the Stockroom Manager in order to create action plans to avoid stock loss.

Support the Stockroom Team in the delivery of administrative work related to Stockroom.

Able to manage tasks independently but also work closely to support your team, building strong relationships across the boutique with all teams including Personal Shoppers and Loss Prevention. 

Collaborative, flexible and able to adapt to changing priorities, prioritising customers at all times. 

Administrative/data entry experience in a fashion retail environment preferred. 

Experience in stockroom retail preferred

Proficiency in Microsoft Word and Excel essential

Accuracy and attention to detail is essential.

Able to communicate clearly in written and oral form.

Able to problem solve and multitask.