Store Supervisor (Sri Serdang)

Be the "chief" of the store.

Responsibilities

• Accountable for store performance and customer satisfaction
• Implement and execute best practices effectively 
• Manage and coach the team in the store, to achieve individual and overall performance targets
• Have a good grasp and knowledge of the local market and competition to react swiftly to changing market conditions, and to feedback this knowledge to superiors
• Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients
• Use Ninja software to execute operations (with training from the Ninja team)
• Sell Ninja service to customers, and maintain relationships with onboarded customers

Requirements

• Minimum qualifications: Undergraduate degree, with relevant industry experience
• Work experience: More than 2 years of experience working in retail stores
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage
• Proven success in coaching and leading teams in markets
• Hands-on work experience with a proven track record in reaching and exceeding goals
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions
• Effective verbal communication, analytical and problem solving skills
• Own transportation is a must.