Oyorooms
Oyorooms

Trainer

TLDR

Deliver functional and soft-skills programs, coach hotel staff, and track performance through reports and analysis.

The Trainer needs to have a working knowledge of Housekeeping, Front office, understanding of F & B operations as well hotel financials.

The Responsibilities of the trainer include:

  •  Ensuring effective delivery of the various training programs as per OYO standards (Functional as well as soft skills).
  • Conducting Training needs analysis in the hotels allocated and conducting On the job performance coaching for the staff on the basis of the TNA.
  • Coordinating with the various departments for data management & upload.
  • Coordinating with various departments to identify & solve issues at hotels.
  • Preparing weekly/monthly/quarterly/annual reports as required.
  • Support and mentor new employees
  • Manage costs for the allocated areas.
  • Monitor employee performance and response to training.
  • Record and report feedback and analysis.
  • Take care of Admin tasks such as staff attendance, logistical support & planning & R&M at the areas allocated to ensure smooth operation.

Oyorooms is transforming the hospitality landscape with innovative technology solutions that enhance customer experiences. Designed for travelers and hotel operators, Oyorooms connects over 18,000 partner hotels across 23 countries, bringing quality accommodations and seamless booking to the forefront of the industry.

Founded
Founded 2001
Employees
11-50 employees
Industry
computer software
Total raised
raised
View company profile