US Synthetic - Bearings Customer Engineer

This is a range 8 position and will close on 7/10/2026

US Synthetic has an immediate need for a Bearings Customer Engineer located in Orem, UT. While under the mentoring of a Customer Engineer II, the Bearings Customer
Engineer will design diamond bearings according to customer specifications while managing the products and accounts they are assigned to.  

What’s in it For You: 

• The ability to make an impact and shape your career with a company that 

          is passionate about growth  

• The support of an organization that believes it is vital to include and 

         engage diverse people, perspectives, and ideas to achieve our best  

• Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement 
• Comprehensive benefits package starting at day 1 of employment –  medical, dental, vision, matching 401k, and more!  

What You Will Do:  

• Assigned to a customer(s) as an account manager 
• Responsible for assigned customer’s sales 
• Drive development of new product lines and improved products for 

         customer(s)  

• Understand and review customer needs, determine requirements, 

         feasibility of efforts, and resources to satisfy needs  

• Interact with customers on engineering designs and 

         questions/problems  

• Lead bearing design review meetings 
• Communicate voice of customer issues to US Synthetic 

         management team  

• Read, analyze and interpret complex engineering related documents 
• Proficient with Creo 
• Work closely with peers, research and development scientists, and 

         process engineers  

• Effectively interact with production personnel to define and solve 

         manufacturing/PDC bearing design issues and improvement ideas  

• Develop and implement methods and procedures for monitoring projects 
• Prepare and report out on technical data related to products 
• Keep immediate leader advised of work status, workload, problems, and 

         progress as related to work assignments  

• Build strong relationships with customer(s) and vendors 
• Travel to customer(s) locations (Average of 6-8 trips per year) 
• Review operations and plans to meet requirements for sales planning and 

         to ascertain engineering requirements to develop new markets  

• Use PDCA method to solve problems 
• Participate in minimum of 1 kaizen event (weeklong training/projects) per year 
• Work at GEMBA (where the work is done, i.e. mfg floor) to better see and solve problems 
• Work with the operators and leaders on the production floor to develop 

         and implement projects  

• Utilize lean manufacturing and product development principles in all 

         processes and product changes  

• Follow all company policies (Attendance, No Tobacco Products on 

        Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal  

        Appearance, Personal Electronic Devices, Vacation & Personal Time,  etc.)  

Minimum Qualifications:  

• Immigration sponsorship not available for this role 
• Bachelor of science in engineering 
• Minimum one year of engineering experience in bearing design or 

         Tribology  

Physical Demands:  

• Moderate noise 
• Able to lift 50 pounds 
• Use of Safety Equipment (Safety Glasses, Steel-toe shoes) 

Preferred Qualifications:  

• People person, ability to develop quickly, and maintain, strong 

         relationships, Enjoy others company  

• Ability to resolve concerns quickly and effectively 
• Knowledge on machine shop practices, methods and procedures 
• Ability to speak in front of technical peers 
• Ability to effectively utilize DOE 
• Self-starter 
• Mechanical aptitude 
• Ability to lead and participate in cross-functional teams 
• Able to work with others for the purpose of training and instructing 
• production personnel following the job instruction method (TWI) 
• Proficient with Microsoft Office 
• Proficient with statistical analyzing software, i.e. Minitab, JMP, etc. 
• Pass respirator fit test 
• Ability to work flexible shift hours when need arises 
• Understanding of Lean Manufacturing, application and implementation 
• Understand and analyze testing and metallurgical data 
• Exhibit a professional manner in dealing with others, working to maintain 

         constructive working relationships  

• Problem solving skills 
• Willing to be trained 
• Capable of maintaining a neat workplace (5S)