Workplace Experience Coordinator

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

The Workplace Experience Coordinator ensures an organized, efficient, and welcoming office environment that supports day-to-day workplace operations and enhances the employee experience. This role primarily supports Kabam’s Vancouver headquarters, while also providing remote coordination and administrative support for Kabam’s smaller office locations as needed. The role exists to maintain office functionality, support facility maintenance, coordinate workplace programs and events, and create a positive atmosphere for employees. It collaborates with internal stakeholders across departments, building management, service providers, and suppliers to support employee engagement, office operations, and a productive, connected workplace experience.

This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

Workplace Operations & Facilities Management:

Maintain a professional, organized, and functional workplace environment across Kabam’s Vancouver headquarters, including meeting rooms, kitchens, collaboration spaces, and common areas through regular walk-throughs and checks.

Coordinate day-to-day workplace operations for the Vancouver headquarters and support remote workplace requests from smaller office locations as needed.

Monitor office equipment, furnishings, and workplace systems to ensure functionality and cleanliness.

Coordinate with building management, contractors, service vendors, and internal teams regarding repairs, maintenance, deliveries, and facility-related projects.

Manage inventory and ordering for office, kitchen, first-aid, and workplace supplies while maintaining budget awareness.

Support vendor onboarding, communications, scheduling, invoicing, and adherence to vendor payment procedures.

Communicate building notices, workplace updates, operational changes, and other relevant information to employees.

Assist with workspace planning, desk setups, moves, and workplace reconfigurations as required.

Employee Experience:

Support and help lead employee engagement initiatives that foster a positive, inclusive, and connected workplace culture.

Coordinate and execute employee events of varying scale, including team events, celebrations, seasonal initiatives, lunches, and company-wide gatherings.

Assist in planning recognition and milestone programs, including celebrations for birthdays and other employee milestones.

Partner with cross-functional teams, including HR, IT, People, and Leadership, to support workplace initiatives and employee experience programs.

Administrative Support:

Perform administrative tasks including courier scheduling, mail and package coordination, voicemail management, and document organization.

Maintain workplace records, inventories, vendor contacts, and operational documentation for the Vancouver headquarters, while supporting documentation needs for smaller office locations as required.

Track event-related expenses and support budget management activities as required. 

Assist with workplace reporting, process improvements, and operational planning initiatives.

Health and Safety:

Support workplace health and safety initiatives, emergency preparedness activities, and office compliance standards, including assisting with emergency drills and maintaining up-to-date preparedness procedures.

Monitor inventory of first-aid supplies and safety equipment, coordinate replenishment, and escalate concerns as needed.

Serve as an active member of the Joint Occupational Health & Safety Committee (JOHSC), contributing to workplace safety initiatives, inspections, audits, employee communications, and compliance efforts.

To be successful in this role, your background includes:

A university degree or college diploma in business or public administration is preferred.

2+ years of similar experience working in a tech company of a medium to large size; preference for additional Facilities certification.

Excellent interpersonal and communication skills, with a customer-focused mindset.

Strong organizational and multitasking abilities, with attention to detail.

Positive attitude and a proactive approach to problem-solving.

Committed to contributing to a positive workplace experience and supporting team productivity.

Proficient in Google Suite and workplace management tools (e.g., Slack, Asana).

Ability to handle sensitive information with discretion and professionalism.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.

DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.

Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.

RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.

Commuter Benefit: we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.

PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.

Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.

Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.

Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.

Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.

Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!

Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.