Signpost is hiring a

Digital Advertising Support Representative

Austin, United States

We’re growing quickly and want to ensure best-in-class service to our merchant clients. We're looking for a smart motivated Digital Advertising Support Representative that understands the challenges SMBs face and is passionate about helping them reach for their marketing goals. You'll be the primary point of contact for our clients and responsible for developing new internal processes and best practices that can scale. 

What we’re looking for:

  • 1 to 3 years of customer service experience
  • Familiarity with digital advertising services
  • Ability to coach customers on marketing strategies and best practices
  • Someone who cares about the success of their customers and is willing to help our clients through the challenges of being small business owners
  • Someone who wants to make a meaningful impact in a growing segment of our business
  • Someone who works well in a rapidly changing environment and who can help implement procedures and workflows as we scale
  • Desire for autonomous work environment and ability to consistently meet targets and deadlines
  • Interest in becoming a digital advertising expert in both Google AdWords and Facebook ads
  • Willingness to handle a range of customer situations & the ability to confidently problem solve and find creative solutions

What we offer:

  • Competitive salary + monthly bonus
  • Full benefits with great office environment
  • Career growth in the growing digital advertising field
  • Training and experience with Google Adwords and Facebook advertising
  • An early stage company in the midst of tremendous sustained growth across 40 US metro
  • markets
  • A base salary, competitive bonus structure, incredible benefits and Series B equity
  • Snacks, Tuesday breakfast, a kegerator filled with Austin's best micro
  • beer, a ping pong table, and an incredible winning team!



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