VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in Seattle, WA with offices located in the Democratic Republic of Congo, Malawi and Mozambique.
This position is a temporary, likely 3-4 month position to cover for an employee on parental leave. This person keeps the office running and handles important as well as urgent requests from both our Finance and Operations team as well as the staff at large. This position is fast-paced, dynamic and integral to the smooth operation of our organization.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time. Answer, screen and transfer a low volume of inbound calls; greet visitorsCheck firstname.lastname@example.org email, phone messages, and respond to informational requestsSchedule staff meetings, lunch n’ learn sessions for staff, and other meetings Provide administrative assistance for quarterly board meetings including uploading meeting materials to the board website portalMake frequent travel arrangements involving complex international itineraries Act as a liaison for the coordination of flight travel, hotels and accommodation with travel agent and employeeAssist in visa applications needed for employees travelingProcess all purchasing for VillageReach, obtain approvalsMaintain organizational files and documentationMaintain inventory of, and order office and break room supplies and equipmentMaintain office orderliness in common areasAssist with other administrative and light HR administrative work as assignedTechnology SupportAssign and maintain usernames and passwords for VillageReach fileserver, Exchange email, software applications and cloud-based systemsTriage non-routine or complex IT problems to be referred to the IT consultantInterpersonal Skills: Conduct oneself with sensitivity, awareness and respect when working with diverse groups of people, including VillageReach staff, beneficiaries, donors and partners.Dependability: Act at all times as a reliable and effective team player, volunteering to help without being asked.Initiative and Results: Proactively enhance the quality of programs, outputs, workplace environment and relationships.Representation: Represent VillageReach and its programs by demonstrating a personal commitment to the mission and values of VillageReach and a sound knowledge of the organization, its principles and its programsLeadership and Social Entrepreneurship: Demonstrate leadership by being a positive example to others, a positive force programmatically and organizationally; foster a culture of innovation.Commitment to Learning and Growth: Demonstrate commitment to develop, acquire, document and apply best practices in related fields, and apply solutions to obstacles to organizational effectiveness.Consistency: Demonstrate consistent and productive attendance and work record.Compliance: Follow VillageReach policies and procedures.
The following competencies reflect what is expected of all VillageReach employees: