Procore is seeking a Manager of Customer Success to help lead, scale, and inspire a team of talented individuals committed to implementing new customers and providing long-term customer value. Customer Success is vital to Procore, and instrumental to long-term profitability. Key objectives of the team include on-boarding, training, driving product adoption, securing annual renewals, identifying upsell opportunities, all while providing world-class customer service and earning high CSAT scores. This role will focus on evolving our current processes to scale at hyper-growth speeds while leading a team that embraces Procore’s values of Openness, Optimism, and Ownership.
This position is based in our Sydney, NSW office located in the heart of the CBD. We’re looking for someone to join our team immediately.
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. To learn more about our team, click here.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee enrichment and development programs, and friends and family events.
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