Logikcull is hiring a

Senior Product Designer

San Francisco, United States
Remote
 
Why we do what we do:
Logikcull’s mission is to democratize discovery. And make no mistake, our mission is hard! The costs and risks associated with complex data projects like e-discovery, responding to FOIA requests, and conducting internal investigations are skyrocketing as the amount of data increases. Logikcull is transforming these processes so they can be done in minutes, not days -- by anyone, anywhere. As a result, our customers -- solo attorneys to massive law firms, Fortune 500 companies to leading non-profits -- can find and use important information quickly so they can focus on their important work, whether it’s pursuing a better democracy or saving the Earth.  


Who we are:
Based in San Francisco, Logikcull is the leading provider of discovery automation. Its secure cloud-based platform is trusted by hundreds of organizations, including the US Government, Fortune 500 and Am Law 200, who use it to efficiently solve the complex data challenges associated with electronic discovery, internal investigations, subpoena response, FOIA, claims processing and more.

 

 

THE ROLE

Ownership - You own the goal of delivering a wonderful customer experience. You commission great work cross-functionally, from teams like engineering, design, data science, operations, marketing, and legal. Then you put in whatever else is required to make sure the next part of your product gets shipped in a way that delights the customer and makes the whole team proud that they worked on it.

Judgment - You’re a full-stack decision-maker. Your team trusts your guidance on questions like this this month’s roadmap, this week’s sprint plan. To do this, you can pull your own data (SalesForce, Intercom) and analyze it (Excel/Sheets) to come up with counterintuitive insights. When there isn’t enough data, you conduct top-notch qualitative research to help understand what the customer is trying to do and what your product needs in order help them achieve that. Plus, you can prioritize JIRA/trello tickets with your eyes closed.

Leadership - You infuse positive energy into your work. People who have worked with you before are excited to do so again. You can make challenging prioritization decisions, but you are open-minded and transparent in the process of making those decisions. Other PMs look to you for mentorship and advice. The executive team can trust you to make wise decisions about deploying resources on your team: pulling back if you find new signals that challenge your original hypothesis, and doubling down when you see stronger traction than you expected.

Experience - You’ve served as a product manager at a technology company for at least 5 years. This means you have been directly responsible for defining the work of engineers and designers in delivering a technology product. You can easily point to the customer pain point(s) that your product solved, and how it solved that pain better than others. You can describe major mistakes that you’ve made, and how you operate differently now as a result. Time spent on legal products is a strong plus, but not a strict requirement.

 

Responsibilities

 

  • Understand Logikcull’s strategic and competitive position. Set goals, success metrics and roadmap to align with Logikcull’s mission and drive maximum impact based on data analysis, market research and usability studies.
  • Engage closely with the engineering team to help determine the best technical implementation methods as well as a reasonable implementation schedule.
  • Communicate clearly roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels.
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.

 

Experience & Skills

  • Be completely obsessed about customers insights but yet understand the balance between scrappy and rigor.
  • Experience leading post-launch optimizations including developing testing strategies.
  • Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.
  • Experience with quantitative research methodologies and lean experimentation



Requirements

  • 5+ years of relevant work experience.
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment.
  • Ability to evolve product strategy based on research, data and industry trends.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
  • Excellent problem-solving, organizational and analytical skills.
 

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