simplesurance is hiring a

Customer Support (f/m) Italy

Berlin, Germany

You are passionate about the world of Customer Care? An international work environment motivates you? You are enthusiastic about supporting our customers through the ordering process, caring about claims and providing advice for our insurance products? Don't hesitate and apply for our CustomerCare Team.

As CustomerCare employee you are responsible for the first contact. You guarantee a positiv experience even before the first purchase.

You are in contact with customers and business partners of simplesurance group. It is your mission to provide first class service to every customer.  You can look forward to a varied and exciting job which is different every day.

About the job

What we're looking for

  • You will take care of our simplesurance customers by Schutzklick standards
  • You will support the claim management
  • You will identify the requests of our customers and find a solution for them
  • You will document all support cases
  • You will work full time in our Berlin-based office
  • You don't need insurance knowledge, we will provide a detailed training
 
  • You completed a formal commercial or comparable qualification
  • You have relevant work experience in Customer Care 
  • You have perfect communication skills
  • You work highly service- and customer-oriented
  • You are fluent in Italien and German, English is a plus
 

With us…

…you have the chance to gain first experiences within the Start-Up world. With us, you’ll be working together with over 100 teammates from 23 different nations – we are quite multicultural and we love it. 

To apply…

…fill in the form below – Laura and Philipp will take care of your application. For any questions contact us under jobs@simplesurance.de.

About simplesurance GmbH…

Berlin based market leader simplesurance develops and distributes innovative cross-selling software solutions that create an interface between the traditional insurance industry, today's world, and physical retail.

simplesurance with its brands provides both online retailers and traditional retail outlets a way to extend the level of service they provide to customers, as well as increase their own profit margins by offering insurance or extended warranties on their own products. In addition to this – the company's own retail portals schutzklick.de, schutzklick.at, klikzeker.nl, klikochron.pl, cliccasicuro.it, trygtklikk.no, kliksikker.dk, klickskydd.se und protegeclic.fr offer consumers the possibility to directly insure purchased products completely paperless with only a few clicks.

Cooperating with leading Chinese OEMs and a Fortune 500 insurance corporation in the USA, simplesurance GmbH is active EU-wide as well as in the United Stated and Canada.

Over 1500 partners including many well-known companies such as OnePlus, preisboerse24, rebuy, weltbild.de, Brille24, and computeruniverse, use the innovative power and flexibility of the company's cross-selling platform. Founded in 2012 simplesurance GmbH has over 100 employees from across 20 nations all working within Berlin.

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Made by Marc Köhlbrugge