At Intersection, we are at the forefront of the smart cities revolution. Our mission is to improve daily life in cities and public spaces, with products that bridge the digital and physical worlds by delivering connectivity, information and content to enrich our everyday journeys and elevate the urban experience.
We pair our human-centered methodology with cutting-edge technology to design, develop, deliver, and maintain unique products and experiences in public space that deliver value to advertisers, cities, and consumers. Whether partnering with urban transit systems to revolutionize commuting and travel, with cities to transform how they connect with residents and visitors, or private developers to build unforgettable experiences in neighborhoods and districts, our solutions are scalable platforms on which our clients can build the future.
Intersection is backed by Alphabet through its urban technology company Sidewalk Labs.
As a Community Support Specialist, you will run all of LinkNYC’s customer support channels including email, phone, and social media. You will treat inquiries and feedback as you would a personal conversation, and as an opportunity to hear from the community and our users. You’re passionate about providing extraordinary customer service. You're as adept at communicating as you are at troubleshooting. You have a positive attitude, a sense of urgency, and genuinely enjoy making people happy.
This job opening has been filled or removed by the company.
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