Twilio Understand is the brain of Twilio’s natural language understanding (NLU). Twilio Understand, powers Twilio's conversational AI platform that allows developers to create omnichannel AI assistants, bots, and conversational interactions.
The Twilio Understand platform takes a unique approach to designing, training and rolling out AI that sets it apart from any other conversational platforms in the market. Building with Twilio Assistant, developers and companies can release their AI assistants from the PoC stage and realize their promise in the real world.
About the job:
We're looking for a strong Senior Machine Learning Engineer who is excited about working on an early stage product with huge potential to work side-by-side with our Data Science and NLP experts to build the technology to power the next generation ML-powered communication products.
As a senior engineer at Twilio, you are empowered to create impactful experiences for our customers, who are developers and builders. We believe products are a reflection of the people who build them so we are looking for engineers with a strong sense of ownership and drive with the ambition to accomplish what no one thought was possible.
You will own, create and operate REST APIs, Data Pipelines, and Machine Learning Pipelines to power our AI systems. As a Senior Engineer you will be responsible for building the Twilio Understand infrastructure comprised of horizontally scalable Java & Python services, high availability data stores, machine learning pipelines, distributed Queues and developer-facing APIs.
Your services will go from concept to sustained exponential growth in a very short period of time. You enjoy getting the MVP out the door, and you know that to take services to scale require developing a complex distributed platform and will be concerned with availability, throughput, latency and real-time responsiveness.
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance. #LI-POST
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