Rent the Runway is hiring a

HR Business Partner - Fulfillment Center

New York, United States

About Rent the Runway

Recently named #9 on CNBC’s Disruptor 50 list for 2018, Rent the Runway is transforming the $1.7 trillion global fashion industry by introducing clothing rental as a utility for women. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. Since our launch in late 2009, we have raised $210M from top-tier investors and built one of the most beloved brands on Earth. We are proud to be both a profitable and high-growth business, with a loyal 8 million strong customer base who share the experience of renting as being empowering and smart.

Our 1000+ employees have a revolutionary spirit that permeates our culture. We’ve built - proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion brands - and we are obsessed with continuing to game change our customer experience.

We are also trying to revolutionize entrepreneurship itself - proving that diverse teams produce outsized impact. The Rent the Runway Foundation, which our two co-founders launched together in 2015, helps thousands of female entrepreneurs build and scale their own businesses with the mission of increasing the number of high growth women-led companies.

Position Overview

In this position you will partner with Operations Senior Management to develop and execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows rapidly. This role drives overall business performance and employee engagement by proactively diagnosing issues and opportunities and taking the necessary actions to address issues. The HRBP will work  with the Senior HR Business Partner in the development and execution of project plans as well as the HR strategies and business objectives, including but not limited to: talent planning, leadership training & development, performance management, workforce planning, communication and diversity initiatives, etc, all of which help further the goals of the organization. The HRBP role is both a strategic and hands-on role that provides full cycle Human Resources support to our 24/6 Fulfillment Center.

The ideal candidate will be a creative, collaborative, results-oriented leader who is particularly adept at balancing multiple priorities and issues and being decisive. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement at all levels of the organization. Experience with rapid and complex changing work environment and high-volume workload is a must. This role requires someone to be dedicated to developing a strong, diverse, and collaborative organization, have a strong work ethic, a passion for managing the details within a growing business and willing to contribute where necessary including the ability to "roll up your sleeves."

Responsibilities

  • Execute our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company.
  • Guide and advise leaders in corrective action, development plans, employee terminations, etc.
  • Coaching and mentoring at management level
  • Responsibility for operations management talent movement and development.
  • Ownership of management Learning & Development programs including creation of facilitator guides, participant guides, Powerpoint decks, and job aids to support the learning opportunities and key gaps in leadership.
  • Creating and driving effective development, employee relations, retention and reward programs
  • Advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc..
  • Partner with senior leadership to drive performance management at all levels of the organization..
  • Ensure consistent policy implementation and adherence.
  • Facilitate, partner as necessary and use sound judgement to resolve employee relation concerns.
  • Partners with operations leadership in the development of engagement action plans based on their Employee Engagement Survey results in alignment with company goals.

Required Experience

  • Bachelor’s Degree in HR, Business or related field; advanced HR degree prefered.
  • At least 10 years in a dedicated HR role with at least 6 years of HR management experience
  • The ability to manage multiple priorities simultaneously - orientated on results
  • Experience interpreting and applying HR policies, procedures, programs and processes,
  • Passion for innovative HR solutions and process improvement
  • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
  • Previous experience training management level
  • Experience in a manufacturing or warehouse environment
  • Excellent problem solver with a proven track record of driving results
  • Outstanding interpersonal, oral, and written communication skills
  • Excellent computer skills including Microsoft Office Products, Internet navigation, HRIS systems
  • Able to create, analyze, report and manipulate data as it relates to HR metrics

Preferred Experience

  • Bilingual in Spanish

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