SK hynix is hiring a

Customer Application Engineer (Sr./Staff)

San Jose, United States
Full-Time
puJob Description:/u/pulliWork with internal engineering teams to evaluate customers test requirements, to identify and fix deficiency in existing test plan./liliWork with internal engineering teams to communicate customer qualification efforts and educate internal engineering teams on customer qualification requirements./liliTrack bugs and work with SoC, FW, and qualification engineers to resolve issues in a timely manner./liliReview test and FA reports to ensure completeness and accuracy./liliInvolve in early field trials./liliWork with FAE and Product Marketing organizations to ensure proper understanding of customersrsquo; requirements and issues./liliWork with customers to understand unique design specification requirements.strongem /em/strong/liliWork closely with customers to provide them with prompt and quality services./liliConduct FA for field issues.nbsp; Repro issues in SKHMS lab, modify test condition, or test script to speed up issue repro for in-depth FA./liliEnsure quality of products being developed and delivered./liliWork directly with customers and vendors/li/ulpnbsp;/ppuRequirements:/u/pulliKnowledge of traditional enterprise servers and OCP servers./liliFunctional understanding and ability to FA SATA and PCIe electrical requirements.nbsp;/liliPractical understanding and ability to FA of SATA, PCIe, and NVMe protocols./liliProficient with SATA and PCIe protocol analyzers./liliKnowledge of NAND and DDR operations./liliFamiliar with scope, bench power supply, and multi-meter./liliExperience in storage devices qualification cycle./liliProficient in the use of scripting languages (Python/Perl)./liliDomestic and international travel as needed./liliEducation Requirements: Electrical Engineering/Computer Science with 5 years of work experience or equivalent./li/ulpnbsp;/ppuPreferred Qualifications:/u/ppExperience in customer support/ppHands-on experience with SSD products/ppKnowledge of SSD building blocks is a plus./ppExperience with code revision control tools (such as Perforce)/ppExperience working with issue tracking tools such as JIRA/ppnbsp;/p

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