Wayfair is hiring a

Manager, Operations Analysis and Strategy

Boston, United States

The Strategic Operational Finance team develops financial and business strategies for Wayfair’s major supply chain and operations initiatives.

The ideal candidate is highly self-motivated and analytical. This person is adept at translating business issues into analyses, building the relevant models and communicating results and recommendations to diverse audiences (up to C-level on a regular basis). He/she has demonstrated success in leveraging data to drive decision-making. The ideal candidate can balance quantitative analysis and critical business thinking with effective communication of tangible results and actions. Candidate will be able to work at both a strategic level (understanding the business issues) and at a tactical level (pivoting between projects in real-time, digging into data to understand and report trends, and managing junior colleagues who may be assisting in analyses). Candidate also thrives in a fast-paced environment and can take on new responsibilities quickly. 

Job Description:

  • Become the go-to person for operations GMs on any financial inquires, analyses and requests
  • Drive efficiency across supply chain and be a creative thought partner to Operations
  • Build financial and operational infrastructure for top initiatives (models, reporting, trend analysis, etc.)
  • Know the numbers behind the business inside and out; serve as the subject matter expert for all internal stakeholders.
  • Work collaboratively on data needs with cross-functional groups, including Analytics, Finance, Marketing, Pricing, Operations and Engineering.
  • Deliver seamless, cohesive analyses and reporting to senior leaders across the company.
  • Hire, manage, and develop other business analyst(s).


Skills & Experience:

  • Bachelor Degree, MBA preferred but not required
  • Financial or other quantitative analytical background preferred but not required
  • 3+ years of experience in data analytics and/or other modeling 
  • Strong analytical and critical thinking skills
  • Expertise in Excel, experience in SQL preferred
  • Senior presence with thoughtful, articulate communication style adaptable to the audience
  • Creativity to build structure around loosely defined projects
  • Entrepreneurial spirit, self-reliant and able to motivate others
  • Track record of success in managing and developing a team
  • Resourcefulness in obtaining data when clean and or complete information is not available
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
  • Unrelenting work ethic and sense of ownership to see projects through to completion


About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings

Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people.

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