Warehouse IT Support Engineer
Wayfair is looking to grow our Corporate IT team by bringing on board a talented individual who wants broad exposure to the technologies that support our desktop computing and technical warehouse infrastructure as well as our large-scale Internet e-commerce platform. Responsibilities:Providing second and third-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as: Windows 7, Windows XP, Windows Server 2008, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary softwarePreparing, repairing and deploying desktop computers, warehouse technologies (such as wired and wireless scan guns, packing stations) and other office equipmentExperience with deploying software\imaging with System Center Configuration Manager addedMaintaining and expanding edge network switchgearManaging, monitoring and troubleshooting daily batch and backup processesHelping with the planning and deployment of new and upgraded productsHelping to seek out and implement ways to make a system or process more efficientWilling and able to travel to multiple regional sites (up to 3 hour drives away)Qualifications:BA or BS degree from a 4-year college or universityOne to two years of current IT Support ExperiencePrior warehouse operations/warehouse management system experience a plusA high degree of technical aptitude and troubleshooting skillsA strong sense of customer service, attention to detail and desire for organizationExperience in a helpdesk or other service-oriented IT role a large plusSolid understanding of Microsoft technologiesActive directory experience, including Group Policy Objects and User ProfilesSQL knowledge highly preferred but not required Unix/Linux (particularly FreeBSD/CentOS) knowledge/interest a plusAbility to handle multiple tasks concurrently and prioritize appropriatelyFamiliarity with email, FTP and HTTP technologiesScripting ability, especially using Powershell, VBScript and/or PHP, a large plusAbility to occasionally lift 40 lbs.Other traits we look for:Excellent interpersonal and team building skillsAn easy-going attitude and strong sense of humorA positive, people-oriented and energetic attitudeAn analytical, creative, and innovative approach to solving problemsAn interest in working hard and being challenged in a fast-paced environment, and having fun while doing itAbout Wayfair
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.
The Wayfair family of sites includes:
- Wayfair, an online destination for all things home
- Joss & Main, where beautiful furniture and finds meet irresistible savings
- AllModern, unbelievable prices on everything modern
- Birch Lane, a collection of classic furnishings and timeless home décor
- Perigold, unparalleled access to the finest home décor and furnishings
Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.*** This position is to be based out of our Lancaster, TX Location ***Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.