LYONSCG is hiring a

Senior User Experience Architect


The Senior Experience Architect (XA) leads the experience design process in the creation of websites. The Senior XA reports to and works with the UX Director in the development of interaction requirements, use cases, customer flows, navigation systems, page wireframes, and product taxonomy. To arrive at the final experience, the XA conducts stakeholder interviews, website reviews, content inventories and consumer research (via consumer definition, usability testing, tree testing, etc.). Through user-centered design and design-thinking methods, they identify user experience priorities, work through challenging scenarios, define interaction requirements and align them to short and long-term releases. The XA must be able to envision and articulate new ways for consumers to engage and interact with our clients’ brand. The experience architect must understand the nuances and relationship between aesthetics, usability, content strategy, front-end technologies and what it takes to connect it all to the very real implications of the platform. The role includes accountability for on-time/on-budget project performance and managing day-to-day project tasks and the quality of those deliverables. Responsibilities include delegating day-to-day project tasks to junior architects and managing the quality of those deliverables.


Role Specific- Position Knowledge (90%)
Design Competency

  • Expert in the experience architect craft.
  • Proficient in conducting workshops and requirements gathering.
  • Expert in ecommerce systems, interaction models and user centered design.
  • Expert in content architecture, content strategy, marketing and brand building.
  • Able to lead design processes and speak to contemporary trends.
  • Able to interpret client needs and create successful design solutions.
  • Routinely delivers high-quality, high-production deliverables and meets deadlines.
  • Creates sketches or screen layouts to communicate direction for the interface design.

 Design Software and Platforms

  • Expert in the latest wireframe/prototyping software (Sketch, Marvel).
  • Expert in the execution of usability research software and services.
  • Peripheral knowledge of (Photoshop, Illustrator and Acrobat).
  • Peripheral knowledge of contemporary web technologies including HTML, CSS, JavaScript, Responsive Frameworks, SVG, Web Accessibility.
  • Working knowledge of ecommerce design and platforms (preferably Commerce Cloud, Magento and Hybris)
Process & Documentation
  • Follows operating processes and procedures (time entry, expenses, etc.).Manages the definition, scheduling and communication for XD hours, timeline, deliverables, design reviews, etc. (both to client and team members).
  • Demonstrates sound decision making and efficient use of time.
  • Manages activities of multiple projects simultaneously; while assessing and managing risk.
  • Assumes responsibility for work produced and takes ownership for resolving related issues.
  • Effectively manages scope of project hours as well as implications on downstream development hours.
  • Effectively prioritizes and delegates work to junior team members (appropriately).
  • Willing to work extended hours to meet deadlines when required
Presentation Skills
  • Proficient presentation and communication skills (both written and verbal).
  • Effectively prepares presentations for review.
  • Clearly articulates thoughts; strategies, decisions, trade-offs, and is able to effectively and persuasively present work.
  • Instills confidence, dependability and leadership (of yourself) among clients and team.
Team Management / Participation
  • Participates in the creation of estimates (proven to be sound, accurate and profitable).
  • Manages personal utilization (seeks out work and forecasts workload).
  • Leads by example; motivates team members and builds great team chemistry.
  • Develops subject matter expertise, process improvement and participates in training.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

 Marketing- Thought Leadership (5%)

  • Participates in xd group thought leadership and marketing.

 Sales-Selling (5%)

  • Actively participates in new business pitches and demonstrates ability to win business.
  • Participates in the creation of estimates (proven to be sound, accurate and profitable). 
Minimum Qualifications 
  • Four year design degree
Preferred Qualifications 
  • 6+ years of experience as Experience Architect or similar role.
  • Portfolio Website, Resume and Professional References.
  • Proficient in professional services and client engagement
  • Proficient in online retail, B2B, B2C experiences
  • Proficient in contemporary web practices including mobile, responsive web design, social, content marketing and related technologies.

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