Mergermarket Group is hiring a

Relationship Manager

London, United Kingdom

Company Description: 

C6 provides unique, actionable data to assist businesses globally in managing risk. Our unique data set is one of only 5 proprietary data sets in existence globally.

Our uniqueness comes from our detailed, market sensitive data harvesting and storage techniques, which make our data consistent, perpetually available and more accurate to match against. Our agile and flexible approach to collaborating with clients and partners to develop our platform and solutions to meet an ever challenging compliance landscape sets us apart from all competition.

Recently acquired by Acuris, the global financial intelligence and data provider C6 forms the compliance division of the group, leveraging the strength and global footprint of the broader group.

Job Description:                                         

As a C6 Relationship Manager, the candidate will be responsible for the customer management and training of a portfolio of C6 customers to ensure the renewal of that account and to drive the maximum level of profitable growth.

The territory will cover the UK, Channel Islands, Malta, Gibraltar, potentially the US. Sectors including: Finance including Banks, Asset, Invest & Wealth, Trading, also Insurance, Casinos and Gambling platforms.

The role provides an ideal opportunity for individuals wishing to gain an insight into the world of Compliance.

Key responsibilities include:

  • Managing an existing customer base whilst ensuring these customers renew their subscriptions
  • Developing and cultivating relationships at the highest levels within these accounts and establishing a key network of senior level contacts within given territories
  • Identifying and delivering increased revenues combined with excellent service levels
  • Engaging with the customer at all levels and functions in order to plan and execute a strategy that will ensure the renewal
  • Providing training and guidance to the customer base, through one-on-one meetings, large scale presentations and proactive telephone calls
  • Managing customer base and territory remotely and travelling to customer offices on a regular basis
  • Liaising with customers on the C6 helpdesk providing assistance on any issues related to the service and the database, deals covered and research – management of customer requests in a timely manner
  • Consistently provides, collates and communicates customer feedback regarding Product Development
  • Actively involved in all divisions of the business in RM operations and activities which underscore the raising of the RM profile (feedback, meetings, account strategy, etc)
  • Maintaining a high level of excellence (product knowledge, market knowledge, confidence, feedback gathering, etc) on all onsite meetings
  • Ability to manage, in a timely fashion, all customer and management requests daily

Job Qualifications:

A strong candidate will have excellent communication skills be self-motivated, driven and enjoy an environment in which autonomy is a must.

An ideal candidate would have the following attributes:

  • Be commercially driven
  • Outgoing personality
  • An interest and/or experience in compliance
  • Previous account management and/or group presentation experience preferred
  • Fluency in written/spoken English and other languages a bonus
  • Educated to degree level or equivalent experience
  • Driven to keep acquiring new knowledge that relates directly or indirectly to your product and your product’s market
  • Leading by example when tasked with management initiatives, and responds in a professional, timely manner
  • Knowledgeable within the market and territory and how the product fits into that particular market
  • Good track record of consistently hitting targets

If you are interested in this position please click on 'Apply Here'. Please ensure your CV and cover letter are attached.​

Acuris powers business growth for financial and professional services firms worldwide. Through events and subscription-based digital services, we provide unique, high-value content that helps our customers to make the best decisions based on the strongest evidence.

Our sector specialists and expert analysts interpret data and intelligence to extract new insights that create business opportunities for our customers. We’re trusted by many of the world’s principal advisory firms, investment banks, law firms, hedge funds, private equity firms and corporates, who rely our brands to help them understand specialist markets and find ideas for business development.

Founded in 2000, we’re a growing family of information brands united by common characteristics: sector expertise, analytical skill, proprietary data and solutions that are packaged for maximum value. You’ll find our 1,000 staff, including 500 specialist journalists and analysts, in 67 locations around the world.

Acuris is fully committed to a policy of non-discrimination and to promoting equality of opportunity in employment on grounds of merit, experience, skills and aptitude in order to maximise the full potential of both existing and prospective employees.

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