Onfido is hiring a

Business Intelligence Operations Analyst - (Contract)

London, United Kingdom

Onfido uses machine learning to help over 1,500 companies verify the identity of their users online.

Founded in 2012, we've received over $60m in funding from world-class technology investors including Salesforce and Microsoft. As a team of 180 with offices in 5 countries, we work with global customers including BBVA, Square and LendingKart.

Our technology verifies the authenticity of a user’s identity document and compares it with their facial biometrics. As a global innovator in the Computer Vision space, our AI learns to identity fraud as it evolves over time, enabling our clients to rapidly onboard more users while protecting themselves against fraudulent activity. Our goal is to apply cutting-edge research to build powerful, simple products that drive trust, inclusion and safety online.


At Onfido we are building next generation data and analytics platform using cloud technologies to help drive growth and shape the future of Onfido. We are looking for a talented and enthusiastic BI Ops Analyst to join our newly formed Business Intelligence team and support the team and wider Onfido users looking after the BI platform on a daily basis.

This is a unique opportunity where the right individual will have the chance to work on all aspects of BI and analytics delivery. You will have the chance to work on cutting data and analytics platform, work in an agile fashion and have the space to innovate new ways of operating cloud BI system. Most importantly you will have a real business impact in a high growth startup working with talented individuals across the business.

As a BI Operational Analyst you will be responsible for:

BI Operations: Ensuring the platform is providing the best service and responding to user questions, queries

BI Delivery:Delivering new features on the BI platform

BI Infrastructure: Development and maintenance of BI platform, administration and tuning data storage platforms (i.e. Redshift)


  • Demonstrable experience in Business Intelligence Delivery especially in supporting BI platforms
  • Very strong SQL and analytical skills
  • Experience in building reporting/semantic layer with a BI tool (ie. Tableau/MicroStrategy/Cognos/Jaspersoft)
  • Experience in debugging data issues and optimising database/ETL jobs
  • Familiarity with Unix command line
  • Nice to haves:
  • Exposure to cloud technologies such as AWS and specifically Redshift
  • Experience in ETL design in one of these: Talend, Pentaho, Data Stage
  • Experience in front end BI tools such as JasperSoft/Looker/Tableau
  • Experience in Data Analysis and Visualisation


  • Excellent Day Rate
  • A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day
  • Great environment to work for
  • Quarterly socials (e.g. cookery classes, go-karting and private cinema trips)
  • Friday afternoon drinks
  • Relaxed and informal office environment

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