Robinhood is hiring a

Securities Processing Specialist

Robinhood is democratizing access to America’s financial system. Our platform offers commission-free investing in U.S. stocks, ETFs, options, and cryptocurrencies. Robinhood Financial, our broker-dealer, is the fastest-growing brokerage ever, with over four million users and billions of dollars in transaction volume. Robinhood has received the Apple Design Award, the Google Material Design Award, and was named Fast Company’s 11th Most Innovative Company in the World.

We’re backed with $539 million in capital from top-tier investors such as DST Global, NEA, Index Ventures, Thrive Capital, Sequoia, and KPCB, and valued at $5.6 billion. Robinhood is headquartered in Menlo Park, California with a regional office in Lake Mary, Florida.


About the Role

The Securities Processing Specialist will be responsible for daily processing of work associated with department.  This will include researching and resolving transfer issues with customers, custodial partners, and contra firms to obtain the best possible outcome.  Candidate will be responsible for managing risk, for meeting deadlines and service levels, and for compliance with Robinhood policies and industry regulations.   This is a unique opportunity in a newly developed area. Candidate will be responsible for helping to develop and design departmental processes and guidelines.

As a Securities Processing Associate you will:

  • Review and process ACAT account transfer in and out
  • Follow up and reconcile incoming asset transfers with DTC
  • Follow up and reconcile residual transfer in and out
  • Prioritize work to meet deadlines and proactively communicate the status of transfers
  • Manage day-to-day entries, adjustments, corrections directly in the brokerage platform
  • Manage and resolve escalated issues
  • Ensure accurate and timely processing of daily work
  • Troubleshoot, manage and resolve processing issues
  • Develop and maintain department procedures and guidelines
  • Implement process improvements within department
  • Support the implementation of strategic initiatives impacting unit

Some things we consider critical to being a Securities Processing Associate:

  • Bachelor’s Degree
  • Experience working in a financial services operational environment
  • Familiarity with stock brokerage functions
  • FINRA Series 7 license, or willingness to obtain
  • Strong self-starter with ability to work independently
  • Strong communication and analytical skills
  • Ability to effectively manage multiple priorities and adapt to changing environment

Nice to haves:

  • Bachelor’s Degree in Finance or related field
  • Experience in a brokerage operation back office
  • Prior experience as an ACAT Manager, Stock Record Analyst, or Corporate Action Analyst

Note to Recruiters and Placement Agencies: Robinhood does not accept unsolicited agency resumes. Please do not forward resumes to any person or email address at Robinhood prior to obtaining a signed agreement from Recruiting/HR. Robinhood is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent without an agreement in place will be considered your company's gift to Robinhood and may be forwarded to our recruiters for their attention.

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