If you have used Uber, Lyft, Airbnb, or Netflix, you have probably used Twilio. Twilio is a NYSE-listed company that powers communications for over 50,000 businesses around the world as a developer platform for communications. Software teams use Twilio APIs to add capabilities like voice, video, and messaging to their applications. This enables businesses to provide the right communications experience for their customers. Behind Twilio APIs is a Super Network, a software layer that connects and optimizes communications networks around the world. This is what allows end users to reliably call and message anyone anywhere. Programmable communications has become more crucial than ever to the success of businesses today.
About the job:
We are looking for a highly capable, dynamic and experienced Country Director to lead and grow our business in Japan. The ideal candidate will have an entrepreneurial spirit to build our growing business being able to sell into major enterprises. You will own and execute on the vision, strategy, and day-to-day tactics that we employ to grow the business in Japan. Twilio’s business in Japan is in high growth mode and we seek an individual that thinks big and is comfortable operating across functional lines to identify and execute on new growth opportunities through partner development, business development, strategic partnerships, and marketing. This leader will build operationally mature business units that take care of the local needs of the market, supported by Twilio HQ and our regional teams.
In this highly visible role, you will own country level business plans and will work with commerce and sales teams to drive top line revenue and manage the P&L for Japan. In addition to ownership of new business development & growth in Japan, you will be responsible for other associated financial, operational, and customer satisfaction metrics. You should be a proven leader in managing sales teams, complex partner ecosystem, directing product, marketing, and business development teams. You should be customer obsessed, data-driven, and comfortable influencing up and down a large organization, especially at senior levels. The ideal candidate will have experience selling enterprise wide licensing and IaaS/PaaS/SaaS services.
You must have demonstrated success in opening the Japan market for US-headquartered SaaS, Cloud Computing or Cloud Contact Center companies and possess solid understanding as to how Twilio’s products and services can directly bring success to business verticals in Japan. This individual is a true expert, can hit the ground running as an individual contributor to start as well as delivering on strong partnerships from Japan alongside being able to identify and sell Twilio’s propositions directly into customers. The goal is for Twilio to be a trusted brand to help Japanese companies improve their overall customer engagement experience and meet their business objectives.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.