Liquid is re-imagining car rental from the ground up to create a frictionless, premium trip experience for people who want to escape the city in style.
If you’ve ever rented a car you’ll know how frustrating the process can be. Out of town pick-up locations, hidden fees and endless paperwork were the gold standard in this complacent industry, until now.
Liquid is the first app-only rental service, delivering a top of the range Land Rover Discovery Sport to your location in just 3 hours. We’re paperless, don’t do hidden fees, charge pump prices for fuel and take care of every detail.
Thanks to insights gleaned from our early customers, our mission is evolving from one that is inherently functional to the emotional: giving our customers a reason to rent. Achieving this goal is far from straightforward and presents a number of interesting customer service challenges.
About this role
We’re looking for a customer support perfectionist, who knows how to deliver a five star experience to clients.
You are a problem-solver with a positive attitude along with the creativity and empathy to understand that each customer is unique. We are building a premium lifestyle brand like never before so it is essential that every client is treated as a VIP.
With your can-do attitude, you are someone who rolls-up their sleeves and gets the job done. You embrace the challenge of a complex logistics problems being solved in a scaling London market.
About your skills and experiance
About our perfect Customer Support Agent
Our perfect Customer Support Agent has:
What’s on offer:
By applying to this position, you agree to allow InMotion Ventures Ltd (Abbey Road, Coventry, CV3 4LF, [email protected]) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission our end client.
We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.
We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 24 months.