We're looking for an experienced Solutions Engineer to facilitate the on-boarding of new clients. Daily, you’ll join prospective client meetings and calls alongside members of our sales team. You’ll do some technical discovery on their workflow/platforms, answer technical questions about our product, and offer solutions to their pain points within the context of our product offerings. You’ll offer prospects a sense of confidence that we know our stuff at a deep level and you’ll speak with clients and prospects from the C- Suite at huge companies to devs hacking on our API. As the prospect is investigating our product, you’ll help them overcome any obstacles to testing so that they move through this phase quickly. Then, when they sign on, you’ll provide integration support working alongside their developers to ensure everyone is happy.
Internally, you’ll work with the product team and engineering to provide feedback from the market on how we should shape our roadmap moving forward. You’ll also help marketing develop and deliver relevant product training for the sales team. You’ll get to work with almost every Group in the company, giving a great perspective on the business. You’ll have a huge amount of autonomy and flexibility on how to structure your work and know that you’ll have all the support you need to succeed.
We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. Currently updating our benefits package.
We are an equal opportunity employer and value diversity at Onfido. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.