Eventerprise AG is hiring a

Junior IT Support Assistant

Cape Town, South Africa

About Us

We’re disrupting an industry and making connections for perfect events, by connecting events and technology in a way never before seen. We’re exciting. We’re innovative. And we’re plunging the Cape Town coffee supply to pull this off. But we can’t rely on caffeine alone – we need raw talent to join our team.

 

In office support on various IT activities, including but not limited to the following:

  • Troubleshooting - Local Area Network issues including WiFi.
  • Upkeep and servicing of office Desktops / Laptops
  • Sourcing and installing hardware - computers, disk drives, CD-ROMs, RAM, printers, NICs, cabling etc
  • Ensuring backups are running and functioning properly.
  • Implementing solutions for IT related projects.
  • Creating / maintaining local IT documentation - new user's guide, how-to’s, disaster recovery plan, general recorde keeping and administrative procedures.
  • Helping and educating users - This includes working with management andHR, helping new users, experienced users, and Customer Support agents
  • Adhering to daily work schedule 
  • Ensuring full knowledge of latest policies and procedures are proficiently grasped before engaging with activities
  • Ensuring outstanding tasks are handled timeously and that service standards are adhered to at all times and reported on accordingly
  • Managing escalated issues, investigate problems, and develop solutions as required
  • Making recommendations to senior management by evaluating results and developments

Compensation: Monthly - Negotiable

 

 

Learn more about our company!


Watch our video!

 

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