Nugit is hiring an

Account Strategist (SaaS)

Singapore, Singapore

Nugit is on a mission to help marketers make smarter decisions. We believe decisions based on data are better. With the growth in digital marketing, data analytics is poised to be a critical area of growth for the next few years and Nugit is well positioned to ride on this wave of growth. Since our latest funding announcement in Q4 2016, we are scaling up rapidly and we are actively looking for leadership talents to join our team.

 

Do you want to be part of a team of account managers to deliver a best-in-class customer experience? Would you like to equip clients with data analysis skills to help their businesses grow faster and better? Do you enjoy building strong client relationships with some of the biggest media and technology firms in the region?

 

We are looking for an Account Strategist who is passionate about data, pro-active and enjoys working in a fast-paced start-up. Our vision is to build a world class team providing responsive and high quality consultative solutions for our clients. Together with your team, you will work on growing and delighting our customer base.

 

What you’ll be doing:

  • Build strong and lasting relationships with existing and new clients from agencies, brands, publishers and tech companies
  • Onboard and educate new clients on how to use Nugit to improve their data analytics and optimisation workflow
  • Develop client champions within your accounts to keep client teams engaged and using Nugit effectively
  • Effectively utilize tools such as intercom, webinars and customer toolkits to improve the efficiency and quality of our customer service
  • Proactively manage account retention and renewal cycles
  • Provide regular feedback and ideas to our product & engineering teams to help shape the future of the product roadmap

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