About Try The World
Try The World is a fast growing venture-backed startup based in NYC, offering the best way to discover and shop for the most authentic foods from around the world.
By sourcing products directly from local producers, Try The World enables customers to discover and shop for delicacies from dozens of countries. With subscription box services, online shop, and media, Try The World grew at lightning speed and has already imported and shipped 4 million products from around the world to customers around the U.S.
Founded in 2013, Try The World has been covered by the Wall Street Journal, Inc., CNN, and more.
Try The World is changing the way people can explore the world and is now hiring a talented and driven Customer Experience Associate to join the diverse and dynamic team.Be Try The World’s voice on social media and other digital channels and exercise impeccable judgment as Try The World’s representativeProactively solve issues and foster trust with our communityEffectively saving membership cancellations by offering solutions that would best fit customer lifestylesRespond to problems from our community, escalating to designated team(s) when necessaryCreate a personalized, positive and effortless experience for the Try The World communitySupporting the broader organization by helping out across Marketing, Products and Operations as neededCover the occasional after-hours or weekend shiftBe a community advocate for Try The WorldPossess excellent organizational, verbal and written communication skillsDeeply knowledgeable across all main social media platformsDesire and ability to “go above and beyond “ at work and for customersEmotional intelligence in spades and experience dealing with peopleWillingness to work 2nd Shift/Evening Hours with 1-2 weekend days included in shiftUndergraduate or Graduate students only pleaseYour personality naturally vibes with the Try The World brand voice, and you understand how to create a positive experience with our communityYou are empathetic, fanatical about service, and capable of moderating a high volume of inbound contentYou can stay calm under stress and think creatively to resolve difficult situationsYou love making people happy, and are motivated to go above and beyond to make sure every member of our community as an awesome experienceCan respond in 140 characters or less is a bonus!