As a fulfillment manager at GOAT, you will oversee a dynamic operations team of 10+ individuals, all working to make sure our process is seamless. Acting as an online sneaker marketplace where orders rely on the inbound and outbound of footwear, the role of fulfillment manager is a super critical one in user satisfaction. You will be responsible for:
-Proactively planing for the inbound process, including not only receiving but appropriately scheduling, hiring and training associates
-Monitoring quality control of the inbound/outbound process, label generation, wrapping, and boxing
-Tracking and troubleshooting order issues, working closely with our marketplace support team to quickly resolve open issues
-Managing inventory levels and procuring materials
-Utilizing understanding of standard operations and fulfillment strategies, and nuances of supply chains, to maintain an optimal fulfillment process
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