Grofers is hiring an

Executive - Customer Relations (Order Processing)

Bengaluru, India
Full-Time

Key Responsibilities:

 Order tracking for on-time delivery and resolving customer issues. We believe in

providing a ‘Seamless customer experience’!

 End-to-end management of orders, from order initiation to the final delivery

 Act as a facilitator between operations team and the end customer

 Improve the overall end consumer experience

 Take customer calls and enable smoother order processing

What we require:

 Passionate about what we’re doing and expect the same from anyone who joins the

team

 Organized and detail oriented

 Proficient in English and any of the southern Indian regional languages

 Curious by nature who not only loves to work but also understands the industry

dynamics

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