$14.25/hr + Benefits + 4 weeks PTO
OpenTable is creating a brand new Customer Support team, and we’re looking for representatives to help manage email interaction with our customers as well as help manage product requests, cancellations and account changes (aka Post Installation Coordinators). This is a very exciting opportunity to be on the ground floor of a brand new Denver-based OpenTable office. This will NOT be your average call center! We believe strongly in the importance of teamwork and collaboration. We recognize hard work and success, and we strive to foster an environment of learning, development and FUN!
Members of this team will work in collaboration with our Restaurant Relations group to ensure that products sold to and cancelled by customers are processed, implemented and billed in a timely manner. There will also be some opportunities to work with our Diners, providing assistance in the use and function of our products as well. Strong attention to detail and a desire to delight both clients and cross-functional teams are essential qualities for this role.
Schedules will consist of five 8 hour shifts. Shifts will begin no earlier than 6:00 AM and end no later than 12:00 AM, 7 days a week. During peak times/seasons, we may request that you work some overtime, but we’ll always plan ahead to accommodate schedules as best we can. If a regularly scheduled working day falls on a holiday, you may also be required to work, at an increased hourly rate. Refer to holiday schedule for Customer Support Center.
This job opening has been filled or removed by the company.
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