Rent the Runway is hiring a

Chicago - Stock Associate

Chicago, United States

About Rent the Runway:


Described by Forbes as “Tech’s Next Billion Dollar Star” Rent the Runway is set to disrupt the $1.7T Global Fashion Industry by ensuring that rental is a habitual, convenient, daily part of getting dressed.  We believe that every woman in the U.S. and soon every woman in the world, should have a subscription to fashion that is powered by a mobile-first experience, aided by top-notch customer service and serviced by omni-channel capabilities. We also believe that fashion is an industry that should be democratized by giving everyone access to the real thing and the associated feelings of self-confidence that comes with. Since our launch in late 2009, we have raised over $125MM and built a transformative business model, proprietary technology all coded in-house, a unique reverse-logistics operation and one of the most beloved brands on earth. 6MM women in the U.S. are members of our community - many have used Rent the Runway for some of the most important events in their lives. We have also launched a foundation to support female entrepreneurship and help women build scalable businesses. There is a revolutionary spirit in our founding DNA that permeates to our culture today; our team is smart, aggressive, entrepreneurial and ready to continue challenging old systems and rewriting new rules.

Position Purpose: 

Rent the Runway’s Store allows clients the opportunity to have a personalized shopping experience with a highly knowledgeable RTR store stylist. Clients can schedule a 45 minute appointment, try on their favorite looks and place orders for their upcoming events. The Store is an integral part of RTR, providing “Cinderella experiences” to every client that comes through the door. We are looking for a driven and self-motivated person to join the Store team at Rent the Runway, who will consistently deliver exceptional customer service and bring our brand to life. The Stock Associate will report to the Store Manager and will contribute directly to the growth and expansion of our Store. This is an associate role with a focus on back of house, but is not limited to these duties.


  • Transport inventory to and from stockroom and loading dock
  • Unload inventory received from the distribution center (DFC) and/or other carriers and check incoming shipments for mishandling and discrepancies
  • Note discrepancies with distribution center (DFC) or appropriate carrier
  • Process and verify inventory receipts against contents and compare through system to validate for accuracy
  • Inspect inbound garments for any imperfections (wrinkles, creases, broken zipper, etc.) and steam garments accordingly
  • Process shipments by pulling and packing inventory to support distribution center (DFC)
  • Perform appropriate computer/inventory transactions as required by daily activities
  • Assist in processing of inventory for customers and vendors (courier and dry cleaner)
  • Notify appropriate party of any discrepancies. Utilize inventory management system (such as Mink and WMS) to process basic functions and maintain integrity of inventory by performing weekly cycle counts and reconciling the Aging Report after each weekly scan
  • Maintain the cash wrap area (supplies, appearance)
  • Replenish sales floor inventory
  • Demonstrate knowledge of products and services
  • Be an actively contributing team member; communicate effectively and look to collaborate to foster a strong team environment
  • Meet and interact with customers; demonstrate an enthusiastic and positive attitude
  • Adhere to company policies and procedures

Position Requirements:

  • 1-2 years retail stock experience
  • Ability to carry 10-15lbs up and down stairs
  • Ability to perform other duties as assigned
  • Experience with Microsoft Office Suite, with a focus on Excel, and Google Docs
  • Strong written and verbal communication skills 
  • Ability to multitask and prioritize 
  • Flexible schedule with ability to work all evenings, weekend, and holidays

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