Freshly is seeking an experienced Product Manager with a strong background in physical good production to join our team. With 50+ SKUs, multiple membership plans, and double-digit monthly growth, creating consumer-centric, yet scalable packaging can be a complex and daunting task. The PM will be responsible for identifying vendors, gathering customer feedback, minimizing costs, and coordinating with facility managers to implement their recommendations.
The nature of our business poses unique supply chain and logistical challenges that require purpose-built solutions. As such, we are looking for someone who will collaborate closely with stakeholders across operations, fulfillment, purchasing, culinary, data, and finance to understand and prioritize business needs.
Candidates should have experience working with 3rd party vendors, warehouse manufacturers, costing physical goods, collaborating with designers, and writing technical requirements. They should have a team-oriented mentality and will be responsible for key metrics around packaging cost and customer reviews. If you’re someone who loves design thinking, this role is for you.
Manage the packaging development process:
Interview users (internal and external).
Lead discovery and other collaborations with designers, meal R&D, and facility operators.
Create and gather requirements from stakeholders.
Define MVPs and success metrics/goals
Collaborate closely with stakeholders across culinary, purchasing, logistics, customer experience and finance & strategy teams to understand and prioritize business needs.
Communicate regularly with stakeholders and executives on project status, needs, and milestones.
Cultivate an intimate understanding of the end user, across every membership category.
Monitor and measure KPIs and feed learnings back into the packaging development process.
Keep the team apprised of developments in the competitive landscape.
Minimum 2 to 4 years managing the production of physical goods at high volumes.
Prior experience in the food industry is a plus.
Exceptional written and verbal communication skills, and a structured, honest and rigorous thought process.
Proven ability to lead teams and work cross-functionally in a highly collaborative environment.
A strong attention to detail with an analytical approach.
Ability to deliver projects quickly with a strong affinity for multitasking and personal organization.
At FRESHLY, we’re pioneering the most convenient way for people to eat healthy, delicious, ready-made meals. We work hard with talented chefs to make it unbelievably easy for our customers to trust that their meals will always be mouthwateringly tasty and crafted with the highest quality ingredients — while also making their day a lot lighter! Headquartered in New York, FRESHLY believes in democratizing access to their own personal chef. We’re looking to invest in total stars who believe in what we’re doing and think they could be a pivotal ingredient to our success.
Here's some recent chatter about us:
Forbes - Food Still Hot: Why Investors Bet $21 Million On Freshly's Three-Minute Meals
Inc - This Startup Just Proved the Meal Delivery Business Hasn't Spoiled Yet
Freshly Featured on CNBC's Squawk Box- "Hot Startups to look for in 2016"
We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!
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